Telecommunication

Telecommunication Services Queensland

Our team of qualified Telecommunication Services expert are always committed to providing you exceptional services anywhere in Queensland, starting from the scratch such as helping you NBN and Wireless Products, Network Integration, Fibre operations, Hosted PBX Services, SIP Services, Internet, Private Network, DC Services, Managed Solutions, Wireless Access Point Installation, Business Phone Systems & Contact Centre Applications

NBN and Wireless Products

We provide business grade products on multiple networks approved by the NBN. Also, We distribute high performance, world class wireless products including: rebroadcast & monitoring equipment, antenna systems, power systems and cabling and connectors. We offer the best products for your needs, backed with outstanding technical support.

Network Integration

Installation and commissioning of transmission circuits through:

Core Network – SDH,PDH,DWDM, Gigabit Ethernet
Access Network- XDSL,ISDN, Pots and Optic Switching

Fibre operations

Giving you the full picture and allowing you the customer to choose what level of service and which fibre service you want is our service strategy – multiple fibre services offered by one service provider. We have the experience and management tools to provide your business with carrier-grade products, presented though a first class service layer. We have qualified field service technicians that can perform fusion and ribbon splicing on your network. Our complete fibre optic services include– fibre optic design, cable installation, fibre optic splicing & testing

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    Hosted PBX Services

    Our hosted PBX solutions let you move your communications into the cloud, with powerful tools and rich features backed by one of the best uptime service. It’s a cost-effective way to build, deploy and scale enterprise communications systems that keeps everyone connected, with far greater functionality and cost control than traditional PBX systems.

    With our hosted PBX solutions, you can reduce the complexity of your IT infrastructure, while enjoying high-speed, secure access to all your communications. You won’t need to worry about hardware upgrades and maintenance—we’ll deliver automatic network updates and secure disaster recovery systems that offer all the latest functionality, without any of the fuss.

    Our cloud telephony systems offer rich reporting features that let you monitor your entire environment from one platform, so you can see how your business is performing and make changes to staff workload and service delivery. You’ll get a better understanding of call volume and trends for each area of your business and see what path customers are taking to close the sale.

    SIP Services

    SIP trunking is a service that allows companies to connect their onsite IP PBX (Phone system) to the Internet Telephony Service Provider (ITSP) and use its services; inbound phone numbers and outbound call termination. It is effectively a replacement of old PSTN phone lines

    The benefits of better SIP trunking start with your business & end up in your User’s Hands. TaaS SIP Trunking Delivers The Flexibility, Features, And Functionality You Need.

    There is no better time than now to transform your business communications by moving to cloud IP telephony technology and significantly improve your telecommunications services.

    Internet

    We can tailor the correct data solution for your business. Having efficient telecommunication and data solutions allow your business to drive your costs down and increase productivity. A core requirement for all businesses is that their systems are always online, available, secure and within budget. With our vast range of data solutions your business can be comfortable knowing that all services are managed, scalable, flexible and most of all cost effective.

    Being vendor natural allows us to provide the best solution to meet your organisations requirements. This allows us to provide a bespoke solution with the fastest speed, most robust technology and at the most cost efficient price.

    Private Network

    We bring the best of modern networks, communications, and strategy into one seamless service offering. Our top tier networking vendor partnerships, deep service specialisation and the drive to achieve the best outcome unite to deliver high performing networking solutions that move your business forward.

    DC Services

    Data center services encompass all of the services and facility-related components or activities that support the implementation, maintenance, operation, and enhancement of a data center.

    Managed Solutions

    We provide fully managed solutions that remove risk and ensure your business network is rapid, secure and robust at all times. Our Managed Services allow you to focus on core business activities, and removes the need to employ dedicated staff to manage complex and demanding solutions.

    Wireless Access Point Installation

    We can install wireless access points at your home or business to extend your network and increase signal coverage throughout the area. Access points simply provide more access to an existing network, so your connection will not drop out or switch whilst changing your location. They can be installed both indoors and outdoors.

    Access Points are installed by positioning a device in an appropriate location (determined by a WiFi analysis test), such as on the ceiling in or near an area that is struggling for a signal, and connecting it to a power source. A data cable is then run from your modem to the new access point.

    Business Phone Systems

    Helping you communicate better and work smarter. Whether you need to meet the needs of executives or manage the workload of frontline staff, our phone systems will help you communicate better and work smarter.

    We know there’s no such thing as a ‘one size fits all’ solution when it comes to communications. That’s why we work closely with you to understand the needs of everyone in your business, so we can choose a phone system that offers superior functionality and seamless integration with your unified communications and hosted PBX solutions.

    Our business phone systems include digital and IP phones, consoles, conference phones and peripherals suitable for businesses of all sizes. You’ll have access to the rich features, ergonomics and voice quality of our business phone systems, with advanced desktop applications that make it easy to stay connected.

    Our phone systems will help you extend the reach of your communications network, improve your customer service and enhance the productivity and efficiency of your team. To find out what phone system is best for your environment, contact our team of business communication experts, who can configure a solution for your needs.

    Contact Centre Applications

    Delivering true business efficiency and customer satisfaction. Whether you have a small customer service team or a global network of agents, the right contact centre application can help you streamline business operations and boost customer satisfaction.

    Our contact centre applications are highly-flexible and easily integrate with your existing customer relationship management (CRM), telephony and reporting systems, to help you control costs and deliver true business efficiency. Smart routing directs customer calls to the most appropriate agent every time, while reporting tools offer the insights you need to manage your workforce and make sure customer enquiries are resolved in a timely manner.

    We’ll also help you build and maintain profitable relationships with your customers, with multichannel tools that engage customers using their preferred communication method. Agents can interact with customers through voice, web chat, email, SMS, Facebook and Twitter from a single interface and seamlessly pivot between channels.

    Your contact centre is the often the first chance you’ll have to make an impression on a customer, so make it count. By giving customers the option to contact you in their preferred media and directing them to the most appropriate agent quickly, you can provide exceptional customer service while streamlining your business communications and improving your bottom line.

    If you’re looking to make the most of every call through your contact centre, get in touch with our team of expert consultants, who will get to know your business and configure a solution that delivers results.

    Want To Book An Telecommunication Services Expert?

    To Book a Telecommunication Service Expert you can call us anytime on 0466-360-591 or Request a free Quote and one of our technical team will get in touch with you soon.